Privacy Policy

 

Overland RNC is committed to protecting your privacy. As a contractor, installer and service provider for a variety of industries, the collection and use of customer's personal information is fundamental to our day-to-day business operations. Overland RNC is also concerned about the personal information of it's employees and representatives.

 

We have established this Privacy Policy to govern the actions of our employees and representatives as they relate to the collection, use, retention and disclosure of your personal information. Every Overland RNC employee and representative must abide by our commitment to privacy in the handling of personal information.

 

Overland RNC will not sell your personal information.

 

We need to collect your personal information to:

• Understand your requirements and ensure we provide the best value.
• Determine your fit within the products and services we offer.
• Continue to offer you the full range of products and services that we believe meet your comfort system needs and requirements.

 

How we use and disclose your personal information:

• We ask you for only the information required.
• We will make sure you understand why we need the information by using clear, understandable language when information is required. We collect, use or disclose your personal information only with your permission.
• Your permission may be expressed in writing or implied and you may give it to us verbally, electronically or through our authorized representative.
• If we make information available to third parties, other than our agent or service provider/contractors who require it, we will tell you at the time we obtain your consent and before we make the information available. We will disclose who the organizations are, and the content of information we want to share with them and for what purpose.
• We are responsible for protecting your information within our systems.
• We will keep your personal information as long as it is necessary or as required by law.
• When we destroy personal information, we will use all due diligence to prevent unauthorized parties from gaining access to the information.
• We are responsible for all personal information in our possession. All employees, agents and authorized service providers/contractors are required to protect the confidentiality of your personal information.

 

How we protect information:

• Access to your personal information is restricted to employees ad agents of Overland RNC and authorized service providers/contractors who require it during the course of servicing your account.

 

Notification of Changes:

• If we decide to change our privacy policy, we will post those changes on our website so you will be aware of what information we collect, how we use it and under circumstances how we disclose it.

 

Electronic Mail (email):

• We will gather your personally identifiable information when you send us and e-mail. We will use this information to respond to your e-mail. We also may use the information to send you notifications about our products and services.

 

Hyperlinks(WEB):

• This website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to read the privacy statements of each and every website that they visit. This privacy statement applies solely to information collected when you visit Overland RNC website.

 

Your rights as per PIPEDA law:

• You have the right to request what personal information we hold about you and to see that information.
• You have the right to know how we collect your personal information, how we are using it and to whom it may have been disclosed.

 

For information or inquires please contact us.

 

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